Politica de expediere
Transport & Delivery Policy
Last updated: 05.03.2026
At Kemmo (kemmo.eu), we aim to deliver your orders safely and efficiently across the European Union.
Delivery Area
We currently deliver to EU countries only.
Delivery Time
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Estimated delivery time: 3–7 business days
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Delivery times may vary depending on the destination country, courier delays, holidays, or unforeseen circumstances.
Shipping Costs
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Standard delivery fee: €11.99
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Free delivery on orders over €499
Shipping costs are clearly displayed at checkout before payment is completed.
Order Processing
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Orders are typically processed within 1–2 business days after payment confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information (if available), allowing you to follow your delivery.
Customs & Duties
For deliveries within the EU, no customs duties or import taxes are applied.
Delivery Issues
If your order is delayed, damaged, or lost during transport, please contact us as soon as possible at: info@kemmo.eu
We will work with the courier to resolve the issue promptly.
Incorrect Address
Please ensure your delivery address is correct. Kemmo cannot be held responsible for delays or non-delivery caused by incorrect or incomplete address information provided by the customer.